RMM N-able Take Control
by N-able Technologies Ltd
🗂️ Business
Version 1.02.51
đź“… Updated March 18, 2021
This app is a companion app to the N-able RMM app.
Features RMM N-able Take Control
This is a companion app to the main N-able Remote Monitoring & Management (RMM) app.
It will automatically start a Take Control session for you when you select this feature in the RMM app: Simply go to the workstation you want to support, tap the Take Control button to start the remote session, and the app will automatically take care of the rest.
This app is powered by N-able Take Control, and is used for all the devices that are configured with this version of Take Control.
It deploys the industrys fastest protocol to remotely access Windows® OS or Mac OS® devices from any smartphone or tablet, giving you unsurpassed client support.
Like thousands of other users worldwide, enjoy this app to:•Easily provide Support to any Windows® OS or Mac OS®;•Access any machine desktop as if you’re in front of it;•Chat with the remote user;•Check the remote system info;•And much, much more…Small bug fixes and UX enhancements;New branding;
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the RMM N-able Take Control in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about our Android app.
"This app needs serious attention from N-able to be truly useful. Every few weeks it just hangs at login until you clear the cache, clear storage and then login all over again. The app is basically just a status dashboard with the option to launch the Take Control viewer."
RB Nebraska
"Doesn't work properly"
Martin
"Trash this app. Useless"
Brock Malimar
"Not a good app"
Jennifer Meyer
"Even on a higher end phone this app can't seem to stay connected without crashing."
Kathars1s
"Can't use this app on my Tab S4 becuade it doesn't have fingerprint."
Mohamed Shaheen
"Great App - please note this App doesn't work by it self, you must install Solar winds RMM MSP Remote monitoring as well."
A Google user
"UPDATED - In order to use this Take Control (MSP Anywhere) app, you MUST do these things: (1) INSTALL TeamViewer as well as MSP RMM, (2) Set the Permissions for all three apps to "Storage". NOW, before you can Take Control of any PC (3) Open the Take Control app (MSP Anywhere) and click on "Ready". FINALLY, in your MSP RMM app, you can click on the Take Control icon and it will open Take Control (MSP Anywhere), which will then trigger TeamViewer with the correct Client ID and Password... and VIOLA! Simple, no? NO!!!! But it works if you follow all these steps. Updates to Anrdoid's security settings are what caused this. I would think SolarWinds would have sent an email to all of the app users so they would be aware of this, and HOW to work around it. Until, my review has all the necessary steps outlined here. OLD REVIEW: I use Solar Winds RMM app in conjunction with this app. It used to work. Now it opens a screen that says ready, but when I attempt a remote session, nothing happens. This is a pointless app. It does nothing."
Richard Ingalls
"This is a companion app to the main MSP RMM app, you need to open that, select a device then tap the take control button. It then uses this app to run the Take Control session."
Brian Mackie
"Doesn't work. Screen shows ready...."
Joshua Dennis
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Available for Android 8.0 and above